Terms & Conditions
Terms & Conditions
By using Thooval Home Health Care Services, you agree to the following terms:
Acceptance of Terms
By accessing our website or using our services, you agree to comply with these terms. If you do not agree, please refrain from using our services.
Our Services
We provide home healthcare services including:
- Nursing care at home
- Trained attendants
- Elderly care
- Post-hospitalization care
- Rehabilitation support
Service availability may vary based on location and patient condition.
Bookings & Appointments
Appointments can be scheduled online or via phone. Timely coordination is important to ensure uninterrupted care services.
User Responsibility
You are responsible for providing accurate information regarding patient condition and requirements. Any incorrect or incomplete information may affect service quality.
Payments & Refunds
Payments must be made through approved channels. Refunds, if applicable will be processed based on service terms and conditions.
Caregiver Assignment
Thooval assigns trained professionals based on patient needs. While we ensure quality, replacement or reassignment may occur when necessary.
Customer Conduct
Clients and family members are expected to treat caregivers respectfully. Any misconduct may lead to service termination.
Limitation of Liability
While we strive to provide the highest standard of care, Thooval is not liable for unforeseen medical complications or outcomes beyond our control.
Third-Party Services
We may collaborate with external medical professionals or services. We are not responsible for their independent actions or policies.
Changes to Terms
We may update these terms from time to time. Continued use of our services implies acceptance of the updated terms.
Governing Law
These terms are governed by the laws of India, and any disputes will be handled under applicable legal jurisdiction.
Phone : +91 7034775757
E mail: support@thoovalcare.com