Privacy Policy
Privacy Policy
At Thooval Home Health Care Services, your privacy is our priority. We are committed to protecting your personal and medical information while delivering safe, reliable and compassionate care at home.
Information We Collect
We collect personal details such as your name, phone number, email address, address and patient-related information when you book our services or contact us. This helps us plan and deliver appropriate care.
Medical Information
To provide proper home healthcare services, we may collect relevant medical details such as health conditions, medications and care requirements. This information is handled with strict confidentiality.
Information Collected Automatically
We may collect non-identifiable data such as IP address, browser type and website usage to improve our website performance and user experience.
How We Use Your Information
We use your information to:
- Schedule and manage home care services
- Communicate regarding appointments and updates
- Provide personalized care and support
- Improve our services and customer experience
Sharing of Information
We do not sell your personal or medical information. We may share necessary details with:
- Qualified caregivers, nurses and medical professionals
- Trusted service partners involved in patient care
- Authorities when required by law
Data Protection
We use secure systems and standard safety measures to protect your personal and medical data from unauthorized access, misuse or disclosure.
Your Rights
You have the right to:
- Access your personal information
- Update or correct your data
- Request deletion of your data
You can contact us anytime for privacy-related requests.
Data Retention
We retain your information only as long as necessary to provide our services or comply with legal requirements. After that, data is securely removed or anonymized.
Children’s Privacy
Our services are not intended for individuals under 18 without parental or guardian consent. We do not knowingly collect data from minors without proper authorization.
Contact Us
For any privacy-related concerns or requests, please contact us at:
Phone : +91 7034775757
E mail: support@thoovalcare.com